Your pinoy shopping buddy for Korean & Japanese official merch 💙

Services Offered

☆ Group Order ☆ Personal Order ☆ Proxy Service
☆ Pasabuy ☆ KR / JP Address Rental (Self-checkout)

FAQ

Order FAQ

  • How to order?
    1. You may order via the form links or via DM. You may also refer to our official Carrd page for links.
    2. Settle your payment via your selected MOP within the given deadline.
    3. Send your proof of payment via the link provided in your order confirmation or send us a message via our social media accounts.
    4. For orders with DP as payment term, please settle your remaining balance on or before the given deadline.
    5. Sit back, relax, and wait for your package to arrive in your doorstep!

  • I ordered for Pop-Up event! Is it 100% guaranteed that my items will be purchased?

    We will do our best to purchase your items and update you as soon as we can. Since Pop-up events usually sell limited quantities per day, there might be items that we can't purchase when they sell out early.

    In case we can't purchase your item/s, we will issue a refund.

    If event gifts ended early, we will giveaway another item as replacement (raffle to customers).

  • Will I receive an order confirmation?
    We will send you a confirmation message regarding your order via email or DM.

  • Can I make changes to my order?
    Once your order is confirmed and purchased, we can no longer accommodate any changes to your order.

    You can only change the shipping details, before your order arrives in the Philippines, if you decided to have another recipient to receive your order.

  • Can I cancel or refund my order?
    Once you have PLACED your order and we have CONFIRMED, we follow a strictly NO cancellation of orders and all items are non-refundable.

    If you still haven't paid and you decided to cancel your order, we will REQUIRE you to pay 50% of your total order amount. Otherwise, we will post you as BOGUS BUYER or JOY RESERVER.

    We can only cancel and refund your order if the item goes out of stock or discontinued.

    All refunds will NOT include fees paid from payment channels (e.g. Paypal fees, bank transaction fees, etc).

Payment FAQ

  • What are your payment terms?
    General Rule:
    1. 50% DP is accepted for repeat customers only (with atleast 3 successful orders with us).
    2. Full payment is required for new customers.
    3. For repeat customers who opted for 50% DP payment, the remaining balance is due within 10 days after proof of purchase is given.

    Some pre-orders will have indicated deadline of payment. Please check per product post. Thank you!

  • What will happen if I don't pay on time?
    After giving you a reminder, if you failed to meet the deadline of your payments, you'll be given a penalty fee of P50 per day.

    If we can't contact you nor receive any reply from you within 2 weeks, you'll be posted as a joy reserver or bogus buyer.

  • What are your available payment methods?
    We accept bank transfer (BDO / BPI), GCash, Maya, Credit / Debit card (via Paypal)

  • How do I send my proof of payment?
    You can find the form link in your invoice or order confirmation e-mail, or send it to any of our social media accounts.

  • Do I need to pay other fees aside from my item?
    1. Normal ETA orders (shipped via sea): All prices and quotations are INCLUSIVE of all fees except local shipping fee.
    2. Local shipping fee: to be quoted once item is onhand for both Normal ETA and Fast ETA orders.

Shipping FAQ

  • What are your shipping terms?
    Group Order (Normal ETA shipped via sea): 3-4 weeks from the date of ship out. We will only ship the box once it's full.

    Note: Please know that delays from shipping couriers is out of our control. However, we will do our best to make sure your orders arrive on time and safely.

  • What is your mode of delivery?
    1. LBC (Pouch and Box): Highly recommended for fragile items. Rates depend on item size and shipping destination.
    2. J&T (Pouch and Box): Recommended for regular and large sized items. Rates depend on item size and shipping destination.
    3. Lalamove: For same day or next day delivery. Rates depend on item size and shipping destination. (Origin: Sta. Rosa, Laguna)

  • When will i receive my order/s?
    Once your order/s have been shipped out, you will receive your order/s within 1-5 days (except holidays and Sundays).

  • Can I request to combine my multiple orders into 1 local shipment?
    You can request to combine your orders from multiple overseas shipments, so we can ship them together at once to save local shipping fee.

  • How long can you can store my items once it's arrived?
    We can store your items for FREE within 2 weeks after we've sent a message that your order is ready for shipment. If you've requested for combined shipment, we will store your items for FREE until your next order has arrived (+ 2 weeks FREE).

    If we have not heard from you after 2 weeks, we will start charging P50/day for storage fee (maximum of 30 days).

  • What happens if I have not claimed my package after 30 days?
    Your order will automatically be forfeited and you will no longer receive your item/s.

  • What if my package got damaged or lost? Will I be refunded or compensated?
    We will not be held liable for any damaged and lost items that happened during shipment. However, compensation will be up for discussion depending on the situation that occurred. For damaged items, please provide an unboxing video (unedited) for proof. Rest assured that we will do our best to accommodate and help you.

Order Tracker

Last update: Aug 11, 2025

South Korea

  • South Korea (NETA Box#18):
    ✅ Shipped to customers

  • South Korea (NETA Box#19):
    ⛴️ En route to PH
    📍ETA: end of Aug - early Sep 2025

    - [Online] ZZirang-e & Charles POP-UP STORE : PICNIC DAY Official MD
    - 2025 KCON Japan Official MD
    - ZEROBASEONE Zeroni Fruits Figure
    - [Online] BOYNEXTDOOR 4th EP [No Genre] POP-UP Official MD
    - [1st Batch] SHINee WORLD VII [ESSAY] Official MD
    - [Box Sharing] Nana bnb with Seventeen POB
    - [Offline Proxy] ZEROBASEONE zeroni Home Party Pop-Up Official MD
    - ZEROBASEONE Zeroni x Royche Official MD: Monitor Figures + Air Freshener Monitor Figures
    - [Online] ZEROBASEONE zeroni Home Party Pop-Up Official MD
    - [Line Friends] Miffy + BT21 Official Merch
    - Locknlock Frying Pan
    - [Offline Proxy] KATSEYE “Beautiful Chaos” Pop-Up Official MD
    - Kyuhyun Official MD
    - [Offline Proxy] AHOF The 1st Mini album [WHO WE ARE] Pop-Up
    - Spao x Zeroni 2nd Collection
    - Super Junior 12th Album "Super Junior25"
    - JEONGHAN X WONWOO THIS MAN LIMITED EDITION Album
    - GQ x Byeon Woo Seok Magazine
    - Nerdy Padded Crossbody Peach Pink
    - Marie Claire Aug 2025 Issue Magazine
    - Theater Plus July 2025 Issue Magazine
    - 2025 PARK BO YOUNG FANMEETING - written BY. Official MD
    - [Box Sharing] Seventeen Nana BNB Kits
    - [Box Sharing] Nana bnb with Seventeen POB
    - [Box Sharing] Various Official Photocards
    - [Box Sharing] JO YURI(조유리) The 3rd Mini Album ’Episode 25'

  • South Korea (NETA Box#20):
    📦 Closing on Sep 17, 2025
    📍ETA: Oct 2025

    - [Pre-order] KATSEYE “Beautiful Chaos” Pop-Up Official MD
    - DAY6 Forever Young Finale in Seoul Official MD
    -[Online: 2nd Batch] i-dle We Are Pop-Up Official MD
    - Lovely Runner OST LP: Special Set Box
    - [2nd Batch] SHINee WORLD VII [ESSAY] Official MD
    - IU OFFICIAL FANCLUB〈UAENA〉8th Recruitment: Membership + Kit
    - OurCabinet Churros Shoulder Bag
    - [Bunjang] BTS Photocards Set (28pcs)

  • South Korea (Later Releases)

    - [3RD BATCH: July / Aug release] SEVENTEEN Official Lightstick V3 10th Anniversary
    - ZEROBASEONE 3rd Official Fanclub "ZEROSE" Photo Pack
    - [Mwave] Allday Project The Debut Single "Famous" (Signed)
    - [Mwave] Jung Yong Hwa 3rd Mini Album "One Last Day" (Signed)
    - ZEROBASEONE The 1st Album "Never Say Never" Digipack (w/ PlusChat Jelly ver. POB)

Japan

  • Japan (NETA Box#16):
    ✅ Shipped to customers

  • Japan (NETA Box#17):
    ⛴️ En Route to PH
    📍ETA: Aug 2025

    - ダレモ[CD+DVD]
    - Kuripan Plushie Nina Iseri
    - [Mercari] (G)I-DLE Minni HER Trading Card Solo Album RED CD 2
    - [Mercari] (G)I-DLE Minni kms Special Offer Trading Card Princess
    - MASHIHO 1st photo book "Dear Ü" [Bonus: autographed book & photo]
    - KATSEYE 2nd EP Album: Beautiful Chaos LP
    - [Box Sharing] SEVENTEEN Happy Burstday Album
    - [Box Sharing] BTS Merch Box
    - [Box Sharing] Enhypen 6th Mini Album: Desire Unleash
    - [Mercari] Lapillus Postcard

  • Japan (NETA Box#18):
    ⏳ Closing: Aug 13, 2025
    📍ETA: end of Sep - early Oct 2025

    - [Line Friends Japan] Zerobaseone Zeroni Home Party
    - Katseye Japan Nylon Magazine
    - [Mercari JP] Katseye Official Photocard
    - Katseye 2nd EP Album: Beautiful Chaos LP: UMS Exclusive Vinyl (w/ signed poster) 
    - IVE 3rd Japan EP "Be Alright"
    - [Box Sharing] Stray Kids Membership Kit
    - [Box Sharing] SEVENTEEN Holiday Official MD
    - [Box Sharing] Seventeen Happy Birthday Wonwoo Box Ver. 4
    - [Box Sharing] Boynextdoor Weverse Japan Photocards

  • Japan (Later Releases)

    - Monster Hunter Creator's Model: Kirin (Reprint)
    - [Box Sharing] Ouran Highschool Club Official MD
    - [Box Sharing] The President is a Maid Official MD

U.S / China

  • U.S (FETA Box#35):
    ✈️ En Route to PH
    📍ETA: Aug 2025

    - [Mercari US] Katseye Official Photocards
    - Kpop Demon Hunters Official MD

  • U.S (Later Releases)

    - Kpop Demon Hunters Official OST Album (release: Aug)
    - ZEROBASEONE The 1st Album "Never Say Never" Digipack (SIGNED) (release: Sep)
    - Kpop Demon Hunters Official OST LP (release: Oct)


Important Notes

  • All orders listed here are already SECURED / PURCHASED.

  • If you can't find your ordered item/s, please message us.

  • This list will be updated every Friday if there are any changes.