Your pinoy shopping buddy for Korean & Japanese official merch 💙

Services Offered

☆ Group Order ☆ Personal Order ☆ Proxy Service
☆ Pasabuy ☆ Pahanap

FAQ

Order FAQ

  • How to order?
    1. You may order via our online shop, form link, or via DM. You may also refer to our official Carrd page for links.
    2. Settle your payment via your selected MOP within the given deadline.
    4. Send your proof of payment via the link provided in your order confirmation or send us a message via our social media accounts.
    5. For orders with DP as payment term, please settle your remaining balance on or before the given deadline.
    6. Sit back, relax, and wait for your package to arrive in your doorstep!

  • I ordered for Pop-Up event! Is it 100% guaranteed that my items will be purchased?

    We will do our best to purchase your items and update you as soon as we can. Since Pop-up events usually sell limited quantities per day, there might be items that we can't purchase when they sell out early.

    In case we can't purchase your item/s, we will issue a refund.

    If event gifts ended early, we will giveaway another item as replacement (raffle to customers).

  • Will I receive an order confirmation and receipt?
    For orders made in our online shop, you will receive a text message notifying you that we've accepted your order.

    For orders made via forms and DM, we will send you a confirmation message.

    We'll only issue an e-receipt upon your request.

  • Can I make changes to my order?
    Once your order is confirmed and purchased, we can no longer accommodate any changes to your order.

    You can only change the shipping details, before your order arrives in the Philippines, if you decided to have another recipient to receive your order.

  • Can I cancel or refund my order?
    Once you have PLACED your order and we have CONFIRMED, we follow a strictly NO cancellation of orders and all items are non-refundable.

    If you still haven't paid and you decided to cancel your order, we will REQUIRE you to pay 50% of your total order amount. Otherwise, we will post you as BOGUS BUYER or JOY RESERVER.

    We can only cancel and refund your order if the item goes out of stock or discontinued.

    All refunds will NOT include fees paid from payment channels (e.g. Paypal fees, bank transaction fees, etc).

Payment FAQ

  • What are your payment terms?
    General Rule:
    1. 50% DP or Full payment is required for us to process your order.
    2. Remaining balance is due within 7 days after proof of purchase is given.

    Some pre-orders will have indicated deadline of payment. Please check per product post. Thank you!

  • What will happen if I don't pay on time?
    After giving you a reminder, if you failed to meet the deadline of your payments, you'll be given a penalty fee of P50 per day.

    If we can't contact you nor receive any reply from you within 2 weeks, you'll be posted as a joy reserver or bogus buyer.

  • What are your available payment methods?
    We accept bank transfer (BDO / BPI), GCash, Maya, Credit / Debit card (via Paypal)

  • How do I send my proof of payment?
    You can find the form link in your invoice or order confirmation e-mail, or send it to any of our social media accounts.

  • Do I need to pay other fees aside from my item?
    1. Normal ETA orders (shipped via sea): All prices and quotations are INCLUSIVE of all fees except local shipping fee.
    2. Local shipping fee: to be quoted once item is onhand for both Normal ETA and Fast ETA orders.
    3. Fast ETA orders (shipped via air): temporarily unavailable

Shipping FAQ

  • What are your shipping terms?
    Group Order (Normal ETA shipped via sea): 3-4 weeks from the date of ship out. We will only ship the box once it's full.

    Note: Please know that delays from shipping couriers is out of our control. However, we will do our best to make sure your orders arrive on time and safely.

  • What is your mode of delivery?
    1. LBC (Pouch and Box): Highly recommended for fragile items. Rates depend on item size and shipping destination.
    2. J&T (Pouch and Box): Recommended for regular and large sized items. Rates depend on item size and shipping destination.
    3. Lalamove: For same day or next day delivery. Rates depend on item size and shipping destination. (Origin: Sta. Rosa, Laguna)

  • When will i receive my order/s?
    You will receive your order/s within 1-5 days (except holidays and Sundays).

  • Can I request to combine my multiple orders into 1 local shipment?
    You can request to combine your orders from multiple overseas shipments, so we can ship them together at once to save local shipping fee.

  • How long can you can store my items once it's arrived?
    We can store your items for FREE within 2 weeks after we've sent a message that your order is ready for shipment. If you've requested for combined shipment, we will store your items for FREE until your next order has arrived (+ 2 weeks FREE).

    If we have not heard from you after 2 weeks, we will start charging P50/day for storage fee (maximum of 30 days).

  • What happens if I have not claimed my package after 30 days?
    Your order will automatically be forfeited and you will no longer receive your item/s.

  • What if my package got damaged or lost? Will I be refunded or compensated?
    We will not be held liable for any damaged and lost items that happened during shipment. However, compensation will be up for discussion depending on the situation that occurred. For damaged items, please provide an unboxing video (unedited) for proof. Rest assured that we will do our best to accommodate and help you.

Order Tracker

Last update: Nov 17, 2024

South Korea

  • South Korea (NETA Box#13):
    ⛴️ En route to PH
    📍 ETA: delivery schedule is on Nov 18 or 19

    - [Line Friends] ZEROBASEONE : ZERONI 2nd Official MD
    - BYEON WOO SEOK 2024 Summer Letter Online Official MD
    - [Online Pre-Order] WOOKDONG from the Peach Farm Official MD
    - [Yangdo] Plave Student ID Card
    - [Yangdo] Plave T-Shirt + Slogan
    - [NB Korea] IU HEREH Collection
    - [Apple Music] SF9 Fantasy Album (Set of 2)
    - [Makestar] U-Kiss Uchiwa Sticker
    - [Witchform] Fanmade Goods
    - [WithMuu] 2024 Jay Park Season 3 Fan Meeting : Dedicated 2 U Official MD
    - [Aladin] "How To Make the Decision to Leave" Book
    - [Fromm] ONEW Global Official Fanclub: Membership + Kit
    - [Yangdo] "How to Get My Husband On My Side" photocards
    - Bag
    - [Weverse] Jungkook Golden Set Album
    - [iCool KR] iCool x ZEROBASEONE Phone Case
    - [Bunjang] Hello Kitty Keyring

  • South Korea (NETA Box#14):
    ⌛️Closing on Nov 24, 2024
    📍ETA: Dec 2024

    - [MadeEdam] 2024 IU HEREH WORLD TOUR CONCERT ENCORE Official MD
    - [Yangdo] BYEON WOO SEOK x WOOPPI Fanmade Merch
    - [Makestar] Sphaze 1st Single Album
    - [Yangdo] WOOPPI: Byeon Woo Seok 10cm Doll
    - Dazed Korea Sep 2024 Issue
    - [Design Skin] iPhone13 Phone Case
    - [Offline Pop-Up] LE SSERAFIM FIM'S CLUB
    - [Offline Pop-Up] ITZY TWINZY
    - [Offline Pop-Up] SEVENTEEN Artist-Made Season 3
    - [YG Select] 2NE1 Welcome Back Concert MD
    - [Musinsa] DECET Hoodie
    - The Star November 2024 issue w/ Kep1er Photocards Set
    - [PlusChat] ZEROBASEONE 2nd Global Membership Kit : Record ZB1
    - [PlusChat] IZNA 1st Global Official Fanclub : NAYA Membership + Photocard Set
    - [Melon] Lee Dong Wook Official Fanclub Membership + Kit
    - [Weverse] UNIS Membership + Kit*
    - [Bunjang] &Team Slogan
    - [Bunjang] Pasabuy: KINO 2001 Magazine, Arena Homme August 22nd issue & Cine 21 No. 1302 Magazine, HUNT merch, Seoul Spring ticket, Jung Woo-sung's birthday cafe merch

  • South Korea (NETA Box#15):
    ⌛️Closing on Dec 2024 / early Jan 2025
    📍ETA: Feb 2025

    - [Kiss Of Life Shop] 1st Official Fanclub [Kissy]: Membership + Kit
    - [Aladin] TWICE Strategy Album
    - [Witchform] NCT Goods: This and That
    - [Aladin / Apple Music / PlusChat] 2025 ZEROBASEONE Season's Greetings

    *may be moved to another box depending on release date

Japan

  • Japan (NETA Box#13):
    📦 1st batch: Packing & Shipping
    ⛴️ 2nd batch: En route to PH (ETA: Nov 2024)

    - IVE Japan 2nd EP : ALIVE Album
    - [Online] IVE THE 1ST WORLD TOUR 'SHOW WHAT I HAVE' IN JAPAN Official MD
    - TWICE Japan 5th Album : DIVE
    - [Rakuten Books] Hi-Fi Un!corn : FANTASIA album
    - [FNC Japan] Hi-Fi Un!corn T-Shirt
    - RIIZE The 1st Japan Single Album : LUCKY
    - [Mercari] Jujutsu Kaisen Prison Realm Cube Clear Pouch Gojo Satoru
    - [Tower Records] "The guy she was interested in wasn't a guy at all" Acrylic Keychain

  • Japan (NETA Box#14):
    ⌛️ Closing Box: end of Nov 2024
    📍 ETA: Jan 2025

    - [Pasabuy] Chiguhaguna Kiss Merch from BOOTH
    - MISAMO 2nd Mini Album
    - [Weverse Japan] LE SSERAFIM FEARNADA Japan Official MD
    - [Once Japan] TWICE Ready to Be Official MD
    - [Mercari] Lapillus SWAN trading card set bundle sale
    - [Mercari] The Legend of Luo Xiaohei Plush
    - [Mercari] YOUNITE Polaroid
    - [Universal Music Member Solo] RIIZE The 1st Japan Single Album : LUCKY
    - [Tower Records] "The guy she was interested in wasn't a guy at all" Acrylic Keychain
    - [A!Smart] IVE THE 1ST WORLD TOUR 'SHOW WHAT I HAVE' IN JAPAN Official Jacket
    - [JYP Japan] 2024 JYP Official Goods (2PM / ITZY / Stray Kids)
    - [Amazon Japan] Anan Magazine: DaiShun
    - 2024 ZEROBASEONE Fan-Con in Tokyo Japan Regular Blu-ray

Fast ETA (to PH)

  • FETA Box #35:
    ⌛️Waiting for warehouse arrival
    📌 ETA: Nov / Dec 2024

    - 2024 RIIZE FAN-CON 'RIIZING DAY' FINALE in SEOUL OFFICIAL MD
    - RIIZE Debut 1st Anniversary OFFICIAL MD

  • FETA Box #36:
    ⌛️Waiting for warehouse arrival
    📌 ETA: TBA

    - [Yangdo] ZB1 Zhang Hao 8cm Doll
    - [Line Friends] ZEROBASEONE Zeroni Costume Plush + School Closet


Important Notes

  • All orders listed here are already SECURED / PURCHASED.

  • If you can't find your ordered item/s, please message us.

  • This list will be updated every Friday if there are any changes.